FAQ

We DO NOT working on Mac or Apple at this time!

Do you charge for looking at my computer and giving me an estimate?
Great question! We require $30 diagnostic fee in order to fully evaluate what is going on with your system. We will contact you before any work is done.

I’d like you to come out to my business and assess my computer system needs. Do you provide that kind of service?
Yes. We gladly provide that service for a nominal fee of $125. This covers the first hour of service.
This DOES NOT cover the cost of parts or any additional time required to get your system
functioning at its best.

I am concerned about my business’s server being backed up properly. Do you offer backup evaluations and/or plans?
Yes. We can come out and assess your backup needs and implement a cost effective backup
plan for all of your critical data. 
We provide this service for a nominal fee of $125. This covers the
first hour of service. 
 
Do you repair smartphones or tablets?
No, unfortunately we do not directly repair mobile devices.

Do you carry computer parts for upgrading my PC?
No, we are not a computer hardware store. We are mainly a service provider business and although we do have a few frequently used parts on hand, we usually direct order parts on an as needed basis. This enables us to save costs which we pass on to you.

Can we bring a computer that needs repair to your location?

Yes. We may not always be there, as we are working out in the field, so we strongly suggest calling ahead to schedule a drop off time.

Have a question that wasn’t answered here? Please feel free to Contact Us, or give us a

quick call at 678-789-9410.